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What Information We Collect

Deepnet Security may ask you to register and provide information when you register as a visitor to our Web site or purchase a product from Deepnet Security, register to access the Deepnet Security online demonstration, product upgrades, or white papers, order email newsletters, respond to a marketing campaign, or to place orders. The information gathered is used to enhance the user experience on our site.

How We Use The Collected Information

We use this information for the following primary purposes:

  • To provide product, to fulfill an order or to complete a transaction
  • To ensure that our products are updated and operating correctly, and to provide the appropriate level of support for our customers
  • In addition, we may use your information to improve the content of our website, products and services; to alert you to product upgrades, updates and renewal information regarding your product; and to share special offers, product announcements and other new services from Deepnet Security.

At the time you register or make a purchase, you will be given the opportunity to opt into our out of these uses of your information. If you do not initially choose to opt out, you may still block future contact of this type, simply by following the unsubscribe instructions that accompany all such communications, or by contacting us at the above address. We send service notifications via email to keep you informed about the status of your service orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked. We follow strict best practices for email marketing and customer contact, and we urge our business partners to do so as well.

Who We Share It With

Deepnet Security does not sell, rent, or trade and, except as described in this Privacy Policy, does not share any Personal Information with third parties for their promotional purposes.

Deepnet Security may share the information you provide with our business partners acting on our behalf for the uses described above.

How We Offer Our Customers a Choice

If you do not want Deepnet Security to contact you or your company for marketing purposes by email, postal mail, fax and/or phone, you may opt out by contacting our customer service or by sending email or writing to us at the below address. Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.

Credit Card Information

Some of our customers use credit cards, debit cards or other means to pay for our product and services. We do not collect credit card, debit card or personal financial account information through our Website. We use a third party vendor, currently PayPal, to process card payments. When you provide payment information to pay for our products and services, you provide it directly to PayPal, and not to Deepnet Security. To learn about PayPal’s privacy practices, please read their privacy policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

Security of Your Information

Deepnet Security uses state of the art security technology to protect our customer data, and access to customer information is restricted to authorized personnel only. We are very sensitive to the privacy concerns of our customers and visitors to our Web site.

Children and Privacy

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), as we do not knowingly target or solicit personal information from children under the age of 13 or send them requests for personal information. The Website and its content are directed to people who are at least 18 years of age or older. If you are under the age of 18, you may not use this Website unless you have the consent of, and are supervised by, a parent or guardian.

Third-party Sites

Deepnet Security’s Website may contain links to websites operated by third parties. We do not share your personal information with those websites and we are not responsible for their privacy practices. Once you have left our site, you should check the applicable privacy statement of the third-party website to determine how they handle information they collect from you. Please view the privacy policies of those companies by visiting their respective websites.

Use of Cookies

Cookie tracking technology

We use cookies and other similar tracking technologies to remember your preferences with our website, improve your user experience, and provide you with relevant information. To learn more about how cookies are used the following are a few resources you can read more at:

  • Digital Advertising Alliance: http://www.aboutads.info/choices/
  • Digital Advertising Alliance of Canada: http://youradchoices.ca/
  • European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu/

How Deepnet Security uses cookies

Information collected

  • Information you provide: You may provide information to us including, but not limited to, your name, e-mail address, credentials. Submitting this information to us is voluntary, and you will still have access to the site without providing the information, except when needing to provide the information to access certain pages, resources, certain services or features.
  • Automated information collected: Our site may automatically collect information about you during your visit. Cookies can be accepted or declined in your browsers setting. Examples of information we may collect include: browser type, operating system, pages you view, links you click on and your IP address.
  • How do we use this information? Deepnet Security uses information collected to provide you with information about products and services we offer, increase your user experience, and collect data to produce and provide you with information relating to your activity on our site.

Specific cookies Deepnet Security uses

  • Google Analytics: We use Google Analytics cookies to collect information about the user behavior of visitors with our site. The information is used to collect data reports to improve the content and performance of our website.
  • Google AdWords: Google AdWords is used to advertise our products and services. We use AdWords remarketing to show relevant ads to you relevant to your visit with our website. To opt-out of Google AdWords, please visit https://www.google.com/settings/ads or AdChoices: http://optout.aboutads.info/
  • Additional third party cookies: We may provide links to third party websites or content. We have no control over cookies external or third party websites set when you interact with the link or their website.
  • Web beacons, images, scripts: We may utilize web beacons, images or scripts to collect data about your visit and user behavior with our website. Information collected from any of these include your cookies, time information of your site visit and a description provided about your visit.
  • IP address and browser information: We may collect your IP address, operating system and browser information to track non-personal information including your user-behavior on the site, navigation flow. Information collected is used for marketing purposes and to help manage our site by providing relevant content.
  • Other third party tracking: Other third party tracking may be used on our site. We do not provide personal information to any third-party.

How to delete and block cookies

To delete and block cookies please see the settings on your browser which allow you to set your preferences and/or settings.

Withdrawing consent to collect cookies

To withdraw consent you will need to delete the cookies in your browser settings and adjust your preferences to block cookies in your browser preferences/settings. Cookies are used to identify you and your user behavior and does not give access to your computer.This privacy and cookie policy does not cover use of cookies or similar technology by other site which we have no control or access of.By visiting and navigating through our website, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy and our private policy.

Third Party Cookies:

Deepnet Security utilizes third party cookies to collection information to increase website user experience and offer data to manage the content provided on our website. Below is a list of cookies and services which may be set on your device and opt out information.

Google Adwords

We use Google Adwords to display our remarketing ads to visitors of our website. Google and any third-party vendors Google uses cookies to show remarketing ads. Cookies are used to track remarketing ads and serve ads based on your past visits to our website. Third party cookies are not controllable by Deepnet Security. You can opt out of Google’s use of cookies by visiting http://www.google.com/settings/ads and http://www.networkadvertising.org/managing/opt_out.asp.

Google Analytics

Google Analytics cookies collect information on how visitors use our site. The information is analyzed and used to make website improvements. Cookies collect information anonymously, including number of visits, how visitors navigated to and within the website, and pages visited. Google Privacy policy link: https://www.google.com/policies/technologies/cookies/

Social Media

We use social media features on our website, including like and share button features. Using social media features may initiate information to be collected such as your IP address and pages you navigate. Each social media feature has their own private policy as listed below:


Twitter cookies are used on this website to share content with our audience. Twitter uses cookies to understand user behavior on a website and how users interact with services, monitor usage and traffic. To remove or block Twitter cookies, pleae adjust your preferences to block cookies in your browser preferences/settings. For more on Twitter’s Private Policy, please visit: https://twitter.com/privacy


LinkedIn cookies are used on this site using sharing and other features. LinkedIn also uses AppNexus to help deliver remarketing ads based on a visit, interest or target audience list. Cookies could be utilized to recognize a visit on our site and on LinkedIn, remember preferences, and provide a personalized. LinkedIn uses two types of cookies: persistent cookies and session cookies. A persistent cookie helps recognize an existing user, to simplify identifying you. After you sign in, a persistent cookie stays in your browser and will be read by LinkedIn. Session cookies only last the duration of your current session. Privacy Policy Link: https://www.linkedin.com/legal/privacy-policy


We use Facebook as an advertising channel to display our sponsored post and remarketing ads to visitors of our website who may be interested in our products and services. We also use Facebook cookies to help measure performance of ad campaigns, including insights of the audience interacting with our ads on the Facebook network.Facebook and any third-party vendors Facebook uses cookies to show remarketing ads. Cookies are used to track remarketing ads and serve ads based on your past visits to our website. Third party cookies are not controllable by Deepnet Security. For more information about Facebook cookies please visit: https://www.facebook.com/policies/cookies/. For more on Facebook’s privacy policy please visit: https://www.facebook.com/privacy/explanation. To set your Facebook ad preferences please visit: https://www.facebook.com/ads/preferences/edit/

Changes to this Privacy Statement

Deepnet Security will amend this privacy statement from time to time. If we make any substantial changes in the way we use your personal information, we will make that information available by posting a notice on this site.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please send correspondence to Deepnet Security, Enterprise Centre, Cranborne Road, Potter Bar, EN6 3DQ, United Kingdom.